Customer Experience Ambassador

4 weeks ago


Municipal District of Rocky View No, Canada Indigo Full time

About Indigo

Indigo is a Canadian retailer that specializes in books, gifts, and home decor. We are committed to creating a welcoming and inspiring environment for our customers and employees.

Job Summary

We are seeking a Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the daily operations of the store.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including receiving and processing merchandise, replenishing stock, and managing product returns
  • Support the daily operations of the store, including opening and closing procedures, inventory management, and visual merchandising
  • Collaborate with colleagues to achieve sales goals and provide a positive customer experience
  • Participate in ongoing training and development to improve customer service skills and product knowledge

Requirements

  • Experience in retail or customer service is an asset
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Availability to work a variety of shifts, including mornings, afternoons, and evenings
  • Ability to lift up to 40 pounds and stand for long periods of time
  • Excellent communication and interpersonal skills

What We Offer

  • A competitive hourly wage
  • A comprehensive benefits package
  • Ongoing training and development opportunities
  • A fun and dynamic work environment


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