Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Neighbourly Pharmacy. As a key member of our front store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the Front Store Manager with day-to-day operations.
Key Responsibilities:
- Provide a warm and welcoming experience for all customers, responding to their needs and resolving any issues in a timely and professional manner.
- Assist with maintaining a clean and organized store environment, including restocking shelves, tidying up the sales floor, and ensuring that all products are properly displayed.
- Support the Front Store Manager with day-to-day operations, including handling cash transactions, operating the cash register, and processing customer transactions.
- Develop and maintain product knowledge, including learning about new products and services, and being able to answer customer questions and provide recommendations.
- Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements:
- Previous customer service experience, preferably in a retail environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Basic math skills and accuracy with handling cash transactions.
- Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
- A competitive hourly rate.
- A comprehensive training program to help you develop your skills and knowledge.
- A fun and supportive work environment.
- Ongoing opportunities for professional growth and development.
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