Spa Operations Manager
3 weeks ago
Job Summary: We are seeking a highly skilled Spa Supervisor to join our team at Simish Inc. As a key member of our spa operations team, you will be responsible for ensuring the highest level of customer satisfaction and service delivery.
Key Responsibilities:
- Assist clients with special needs and provide exceptional customer service.
- Act as the point of contact for emergency situations and provide timely solutions.
- Coordinate activities with other work units or departments to ensure seamless service delivery.
- Monitor quality and production levels to maintain the highest standards.
- Prepare and submit progress reports to management.
- Requisition or order materials, equipment, and supplies as needed.
- Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
- Supervise, coordinate, and schedule activities of workers to ensure efficient service delivery.
- Train staff in job duties, safety procedures, and company policies.
Supervision:
- Supervise 1 to 2 people.
- Work Term: Permanent.
- Work Language: English.
- Hours: 30 to 40 hours per week.
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