Senior Operations Director

1 month ago


Toronto, Ontario, Canada Great Canadian Entertainment Full time

Job Summary

The Senior Operations Director will provide leadership, direction, and mentoring to the operations team, motivating and leading by example to ensure an engaged workforce. This role will develop key performance indicators to focus, guide, and inspire the team to deliver.

Key Responsibilities

  • Develop and ensure achievement of budgets and goals for revenue, expenses, labor, guest experience, and operational standards.
  • Identify and implement efficiencies to maximize revenues, minimize expenses, and enhance the guest experience.
  • Partner with the One Toronto Gaming senior leadership team to continually find efficiencies and maximize revenues.
  • Liaise with local communities, build partnerships, and networks to grow the business and seize new business opportunities.
  • Hold the leadership team accountable for key performance measures in all key areas.

Requirements

  • Solid track record of continuing post-secondary education or executive leadership development in business or a suitable combination of advanced education and senior leadership experience.
  • Minimum 10 years of gaming management experience in a senior leadership role; hospitality experience an asset.
  • Proven ability to develop and lead high-performance teams to deliver on the Company's growth commitments and increase value to its stakeholders.


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