Customer Service Manager

3 weeks ago


Vancouver, British Columbia, Canada Vivreau Full time
Job Description

Vivreau is seeking a highly skilled and motivated Customer Service Manager to join our team.

Key Responsibilities
  • Hire, train, direct, and motivate staff to deliver exceptional customer service.
  • Plan and direct research to improve service quality and customer satisfaction.
  • Develop and implement service quality assessment strategies in collaboration with staff.
  • Design and implement policies and procedures for establishments.
  • Represent the company in various economic and social organizations.
  • Provide exceptional customer service and support.
  • Assign, coordinate, and review projects and programs.
Work Conditions and Capabilities
  • Attention to detail is essential for this role.
  • Fast-paced environment with tight deadlines.
  • Ability to work under pressure.
Benefits
  • Dental plan.
  • Disability benefits.
  • Health care plan.
  • Vision care benefits.
  • Permanent work arrangement.
  • English as the primary work language.
  • 40 hours of work per week.


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