Retail Store Operations Manager

2 weeks ago


Edmonton, Alberta, Canada KASOA Tropical Food Market Ltd. Full time

About Us: KASOA Tropical Food Market Ltd. is a leading food market in the region, and we are seeking an experienced Retail Store Operations Manager to join our team.

Job Summary: As a Retail Store Operations Manager, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, managing sales floor activities, and maintaining a high level of inventory control.

Key Responsibilities:

  • Manage Sales Floor Activities: Supervise and coordinate the activities of sales workers, assign tasks, and ensure efficient workflow.
  • Hiring and Training: Hire and train new staff members or arrange for training, ensuring they meet the required skills and qualifications.
  • Reports and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Issue Resolution: Resolve customer complaints, supply shortages, and other issues that may arise during business hours.
  • Inventory Management: Organize and maintain inventory levels to minimize stockouts and overstocking.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in retail management
  • Skills and Qualifications: Efficient interpersonal skills, excellent oral communication, standing for extended periods, and ability to work in a fast-paced environment.

Working Conditions: The successful candidate will work 40 hours per week in a dynamic retail environment with opportunities for professional growth and development.

Compensation: We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience, as well as a comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.



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