Restaurant Operations Manager
4 weeks ago
Job Description:
As a key member of Marcello's Market and Deli team, the Restaurant Operations Manager will be responsible for overseeing the daily operations of the deli, ensuring a seamless customer experience, and maintaining high standards of food quality and safety.
Key Responsibilities:
- Monitor and manage staff performance to maintain productivity and efficiency
- Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics
- Supervise staff, providing guidance, training, and support to ensure excellent customer service
- Balance cash and perform financial tasks, including cash reports and related forms
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff
- Negotiate with suppliers for food and other supplies, ensuring the best prices and quality
- Address customer complaints and concerns in a professional and courteous manner
- Provide advice on food preparation, storage, and safety, maintaining high standards of quality
- Motivate and lead the team to achieve sales targets and exceed customer expectations
Requirements:
- 1 year to less than 2 years of experience in a similar role
- Permanent position with 37.5 hours per week
- Fluent in English (langue de travail)
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