Hotel Operations Supervisor

2 weeks ago


Slave Lake, Canada Slave Lake Accommodations LTD Full time
Job Title: Hotel Operations Supervisor - Client Focus

We are seeking a highly organized and reliable Hotel Operations Supervisor to join our team at Slave Lake Accommodations LTD.

About the Role

The successful candidate will be responsible for overseeing the smooth operation of our hotel, ensuring excellent client service and maintaining high standards of cleanliness and organization. As a key member of our management team, you will play a vital role in training staff, managing tasks and supervising operations.

Key Responsibilities
  • Maintenance and Repair: Arrange for maintenance and repair work as needed to ensure the hotel's equipment and machinery are functioning properly.
  • Emergency Situations: Be the point of contact when handling emergency situations, providing calm and effective leadership to ensure a smooth resolution.
  • Computer Equipment and Machinery: Ensure the smooth operation of computer equipment and machinery, including supervision of mechanical equipment and machinery.
  • Cleaning and Organization: Oversee the cleaning of specialty and difficult items, maintaining a clean and organized environment throughout the hotel.
  • Materials and Supplies: Requisition or order materials, equipment and supplies as needed to maintain operational efficiency.
  • Staff Training: Train staff/workers in job duties, safety procedures and company policies to ensure they are equipped to provide exceptional client service.
Supervision and Teamwork

You will supervise 3-4 people, including commissionaires, and work closely with your team to achieve our goals.

Personal Qualities
  • Client Focus: Prioritize excellent client service, anticipating and meeting their needs to ensure a positive experience.
  • Flexibility: Adapt to changing circumstances and priorities, demonstrating flexibility and a willingness to adjust plans as needed.
  • Organized: Maintain a high level of organization, prioritizing tasks and managing time effectively to meet deadlines.
  • Reliability: Demonstrate reliability and accountability, following through on commitments and responsibilities.
  • Team Player: Work collaboratively with your team, sharing knowledge and expertise to achieve common goals.
Experience and Education

This role requires 7 months to less than 1 year of experience, preferably in a similar position. You must have a secondary (high) school graduation certificate and strong communication skills in English.

Working Conditions

This is a permanent position, working 40 hours per week. You will be based at our hotel in Slave Lake and will be required to work flexible hours, including evenings and weekends.



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