Implementation Consultant

1 week ago


Vancouver, British Columbia, Canada Trimble Full time

About the Role

As an Implementation Consultant at Trimble, you will play a key role in delivering seamless integration of cutting-edge technology and business solutions to our clients. You will be responsible for setting up and installing technical systems, applications, or process designs, and will work directly with clients to manage initial access, map and transfer data, create process documentation, and provide training or coordinate training for client users.

  • Key Responsibilities
  • Setup and installation of technical systems, applications, or process designs for client's purchased or outsourced technology and business process solutions
  • Leading role in testing and troubleshooting, ensuring everything runs smoothly
  • Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users
  • Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution
  • Provides feedback based on client experiences to product and professional services teams for product and process improvements

Requirements

Our ideal candidate will have a minimum of 3 years of experience implementing and/or supporting software with external clients, a Bachelor's degree or higher in Business, Information Technology, or related field, or equivalent experience. The candidate should have a deep understanding of relational databases and server-side technologies, preferably using Microsoft SQL Server, and be able to write complex and efficient queries using TSQL. Strong leadership and prioritization skills, ability to build consensus and drive decision making, and proven ability to work cross-functionally to accomplish objectives are also required.

Location

Our main office is in Vancouver, BC. In a hybrid role, you will work with your manager to establish a mutually agreeable schedule for your time worked in the office based on the position and the business need.

About Trimble

We believe in celebrating our differences and actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.



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