Professional Claims Manager

2 weeks ago


Mississauga, Ontario, Canada CAA Club Group Full time

Job Summary

We are seeking a seasoned Professional Claims Manager to lead our Bodily Injury claims team. As a key member of our team, you will be responsible for overseeing the handling of complex bodily injury claims.

About the Role

  • Investigate and evaluate high-complexity personal and commercial lines claims
  • Provide oversight and guidance to external adjusters on outsourced claims
  • Maintain accurate and timely reserving in line with corporate protocols and guidelines
  • Manage challenging coverage claims with professionalism and tact
  • Direct vendor partners as necessary
  • Participate in mediations, pre-trials, and settlement conferences

Requirements

  • Post-secondary education or equivalent experience
  • CIP designation or working towards it
  • At least 7 years of experience handling casualty claims
  • Strong organizational and decision-making skills
  • Ability to understand insurance contracts in various jurisdictions
  • Familiarity with principles and practices of claims settlement, policy wording, fraud investigations, and coverage issues

What We Offer

  • Competitive total compensation package
  • Annual shared success program based on performance
  • Annual merit increases based on performance
  • Registered Retirement Savings Plan with matching contribution component
  • CAA Membership benefits

Estimated Salary: $85,000 - $110,000 per year



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