Reservations Coordinator
2 weeks ago
We are seeking a skilled Reservations Supervisor to join our team at The Pearle Hotel and Spa. As a key member of our operations team, you will be responsible for overseeing the daily activities of our reservations department.
The ideal candidate will have a minimum of 1-2 years of experience in a supervisory role, with excellent communication and problem-solving skills. They will also have a strong attention to detail, with the ability to multitask and prioritize tasks effectively.
Responsibilities:
- Coordinate and supervise the work of reservations staff
- Assist clients with special needs and ensure their requests are met
- Hire and train new staff members in job duties, safety procedures, and company policies
- Maintain operation of computer systems and equipment, ensuring business continuity and customer service delivery
Benefits:
- Dental plan
- Health care plan
- Paramedical services coverage
- Permanent employment opportunity
- English as primary language of work
- 30-40 hours of work per week
Estimated Salary: $50,000 - $60,000 per year, depending on location and experience.
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Reservations Supervisor
4 weeks ago
Burlington, Ontario, Canada The Pearle Hotel and Spa Full timeJob Summary: We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at The Pearle Hotel and Spa. As a key member of our hotel operations team, you will be responsible for coordinating and reviewing work, hiring and training staff, and maintaining the operation of computer systems and equipment.Key...
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Hotel Supervisor
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Burlington, Ontario, Canada The Pearle Hotel and Spa Full timeThe Pearle Hotel and Spa seeks an experienced Reservations Supervisor to coordinate and oversee the hotel's guest services team. The successful candidate will have a proven track record of managing day-to-day operations, ensuring seamless guest experiences, and providing exceptional customer service.Key Responsibilities:Supervise and train a team of...
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Burlington, Canada The Pearle Hotel and Spa, Autograph Collection Full time**Key Accountabilities** - Provide personalized, warm, sincere and exceptional guest service at every given opportunity. - Use Guest Name and anticipate of each guest needs at every opportunity - Assist guests with check-in and check-out, warmly welcoming them to the property and promoting repeat stays. - Secure payment according to hotel policy - Ensure...
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Front Office Duty Manager
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Duty Manager
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Burlington, Canada The Pearle Hotel and Spa, Autograph Collection Full time**Duties & Responsibilities** - Provides personalized and exceptional guest service at every given opportunity. - Ensures proper scheduling of front office to ensure exceptional service, guest service agents, bellmen, valets and shuttle drivers. - Ensures that team members are aware of and follow all standards and procedures. - Leads by example and support...
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Guest Services Agent
2 months ago
Burlington, Canada The Pearle Hotel and Spa, Autograph Collection Full time**Key Accountabilities** - Provide personalized, warm, sincere and exceptional guest service at every given opportunity. - Use Guest Name and anticipate of each guest needs at every opportunity - Assist guests with check-in and check-out, warmly welcoming them to the property and promoting repeat stays. - Secure payment according to hotel policy - Ensure...
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Duty Manager
6 months ago
Burlington, Canada The Pearle Hotel and Spa, Autograph Collection Full time**Duties & Responsibilities** - Provides personalized and exceptional guest service at every given opportunity. - Ensures proper scheduling of front office to ensure exceptional service, guest service agents, bellmen, valets and shuttle drivers. - Ensures that team members are aware of and follow all standards and procedures. - Leads by example and support...