Sales Operations Specialist
2 weeks ago
About the Role
The Sales Operations Specialist is a critical member of the Allocate team, responsible for providing exceptional support to our sales team. As the frontline representative for Sales Operations, you will be the go-to person for sales, marketing, finance, and product teams.
Key Responsibilities
The Sales Operations Specialist will be responsible for:
- Managing the inbound sales inbox help requests
- Triage requests, handling basic commercial queries
- Managing commercial processes, including:
- Quote to cash lifecycle
- Renewals
- Adherence to commercial standards
- Cleanliness of sales data
- Drafting of contract amendments
- Review of legally binding documents, such as Master Services Agreements
- Document management
- Other tasks as required by the Sales Systems and Commercials Manager
Delivering Results
The Sales Operations Specialist will be measured on the following metrics:
- Accuracy and timeliness of responses to queries
- Ability to assist on other matters, as required
Requirements
To be successful in this role, you will need:
- Finance or business background
- Experience with CRM platforms (ideally Salesforce)
- Knowledge of quote to cash lifecycle
- Strong communication skills
- Ability to lead without authority
- Willingness to adapt and learn
Desirable Skills
The following skills are highly desirable:
- Prior experience working with a global sales team
- Exposure and some experience creating and improving organizational processes
- Experience working in the healthcare industry, preferably hospitals
- Prior experience with contract negotiations, ideally in excess of $10,000
- Knowledge of SAAS business model
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