Service Center Representative
2 days ago
Empowering People, Creating Technology
About the Role
We are seeking a highly skilled and motivated Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and maintaining facility resources.
Key Responsibilities
- Provide customer service via phone, email, and in-person interactions.
- Coordinate rush deliveries with production, tech services, and purchasing teams.
- Be the point of contact for customers, distributors, and outside sales staff.
- Use SAP software to prepare proposals, quotes, and order placement.
- Use SAP software for receiving, shipping, and tracking goods.
- Track status of existing orders and shipments.
- Maintain facility resources and documentation.
- Support the service center unit with activities such as dismantling and cleaning mechanical seals and components.
- Produce reports for quotation purposes and scope of repairs.
- Assembly and packaging of seals for shipment to customers.
- Meet EBCA Quality Standards, HSE policies, and control EBCA design & development procedures.
- Some basic machining skills required.
Requirements
- A high school diploma or equivalent is required. Associate degree preferred.
- 2-5 years of related work experience.
- Intermediate level skills with SAP, Microsoft Office (Outlook, Excel, and Word).
- An advantage is a working knowledge of mechanical seals.
- Basic knowledge of blueprint reading.
- Knowledge of materials (metals, etc.) - technical background is a plus.
- Ability to speak fluently and effectively to customers and employees.
- Strong organizational skills.
- Solve practical problems.
- Computer literate - Microsoft Word, Excel, Outlook, and Database applications.
- Work on SAP platform.
- Ability to work under pressure, independently, and undertake site visits to customers.
Language
English is mandatory, and French is a plus.
-
Service Center Representative
1 week ago
Edmonton, Alberta, Canada Freudenberg Full timeEmpowering People, Creating TechnologyAbout the RoleWe are seeking a highly skilled and motivated Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and maintaining facility resources.Key...
-
Service Center Representative
1 week ago
Edmonton, Alberta, Canada Freudenberg Full timeEmpowering People, Creating TechnologyAbout the RoleWe are seeking a highly skilled and motivated Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and maintaining facility resources.Key...
-
Service Center Representative
1 week ago
Edmonton, Alberta, Canada Freudenberg Full timeEmpowering People, Creating TechnologyAbout the RoleWe are seeking a highly skilled and motivated Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and maintaining facility resources.Key...
-
Service Center Representative
1 week ago
Edmonton, Alberta, Canada Freudenberg Full timeEmpowering People, Creating TechnologyAbout the RoleWe are seeking a highly skilled and motivated Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and maintaining facility resources.Key...
-
Service Center Representative
9 hours ago
Edmonton, Alberta, Canada Freudenberg Full timeEmpowering People, Creating TechnologyAbout the RoleWe are seeking a highly skilled and motivated Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and maintaining facility resources.Key...
-
Service Center Representative
10 hours ago
Edmonton, Alberta, Canada Freudenberg Full timeEmpowering People, Creating TechnologyAbout the RoleWe are seeking a highly skilled and motivated Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and maintaining facility resources.Key...
-
Service Center Representative
4 days ago
Edmonton, Alberta, Canada Freudenberg Full timeJob SummaryFreudenberg is seeking a highly skilled and detail-oriented Service Center Representative to join our team. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and maintaining facility resources.ResponsibilitiesProvide customer service via phone, email, and...
-
Service Center Representative
5 days ago
Edmonton, Alberta, Canada Freudenberg Full timeJob SummaryFreudenberg is seeking a highly skilled and detail-oriented Service Center Representative to join our team. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and maintaining facility resources.ResponsibilitiesProvide customer service via phone, email, and...
-
Service Center Representative
2 weeks ago
Edmonton, Alberta, Canada Freudenberg Full timeAbout the Role:We are seeking a highly skilled and experienced Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and utilizing SAP software to prepare proposals and manage orders.Key...
-
Service Center Representative
2 weeks ago
Edmonton, Alberta, Canada Freudenberg Full timeAbout the Role:We are seeking a highly skilled and experienced Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and utilizing SAP software to prepare proposals and manage orders.Key...
-
Service Center Representative
2 weeks ago
Edmonton, Alberta, Canada Freudenberg Full timeAbout the Role:We are seeking a highly skilled and experienced Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and utilizing SAP software to prepare proposals and manage orders.Key...
-
Service Center Representative
2 weeks ago
Edmonton, Alberta, Canada Freudenberg Full timeAbout the Role:We are seeking a highly skilled and experienced Service Center Representative to join our team at Freudenberg. As a key member of our service center unit, you will be responsible for providing exceptional customer service, coordinating rush deliveries, and utilizing SAP software to prepare proposals and manage orders.Key...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada CN Full time**Customer Service Representative Summary** Provide exceptional customer service to rail service customers, ensuring operational efficiency, flexibility, and revenue protection in a fast-paced call center environment. The Customer Service Representative operates in a call center environment, working to enable rail service and meet customer needs. They...
-
Customer Service Representative
6 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSupervise...
-
Customer Service Representative
6 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSupervise...
-
Cleaning Service Representative
2 weeks ago
Edmonton, Alberta, Canada ALDC Cleaning Service Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Cleaning Service Representative at ALDC Cleaning Service. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our facilities.Key ResponsibilitiesCleaning and Sanitation: Sweep, mop,...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service.Key ResponsibilitiesSupervise and Train Staff: Lead and mentor our team members to ensure excellent customer service and efficient order processing.Address Customer Concerns: Respond to customer inquiries and resolve...
-
Customer Service Representative
7 days ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service.Key ResponsibilitiesSupervise and Train Staff: Lead and mentor our team members to ensure excellent customer service and efficient order processing.Address Customer Concerns: Respond to customer inquiries and resolve...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...