Food Service Team Lead

2 weeks ago


Red Lake, Canada Tim Hortons Full time
Job Description

As a Food Service Supervisor with Tim Hortons, you will be responsible for leading a team of food service staff to provide exceptional customer service and maintain the highest standards of quality in our food and beverage offerings.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate activities of food service staff, train them in job duties, sanitation, and safety procedures, and ensure they have the necessary skills and knowledge to perform their tasks effectively.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that every customer leaves satisfied with their experience at Tim Hortons.
  • Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and prepare budget and cost estimates to ensure efficient use of resources.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage to ensure accurate inventory levels and minimize waste.
  • Reporting: Prepare and submit reports on sales, inventory, and other key performance indicators to inform business decisions.
Requirements

To succeed as a Food Service Supervisor at Tim Hortons, you will need:

  • Education: A high school diploma or equivalent is required. No degree, certificate, or diploma is necessary.
  • Experience: 1 year to less than 2 years of experience in a food service environment is preferred.
  • Skills and Qualifications: Excellent communication and interpersonal skills, ability to work under pressure, and physical stamina to stand for extended periods are essential.
Benefits

We offer a competitive salary range of $40,000 - $55,000 per year, depending on location and experience, plus benefits including dental plan, health care plan, life insurance, and others.

Tim Hortons is an equal opportunities employer committed to diversity and inclusion. If you are a motivated and talented individual who shares our passion for delivering exceptional customer experiences, please apply today



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