Food Service Team Lead

4 weeks ago


Port Alberni, British Columbia, Canada Port Alberni Holdings Ltd. dba Dairy Queen Full time

As a key member of our team at Port Alberni Holdings Ltd. dba Dairy Queen, the Food Service Supervisor will oversee the daily operations of our restaurant, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:
  • Establish and implement efficient work schedules to meet the demands of our fast-paced environment.
  • Supervise and coordinate the activities of our food preparation and service staff, providing guidance and training as needed.
  • Ensure that our food and service meet the highest quality control standards, addressing customer complaints and concerns in a professional manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as required.
  • Supervise the assembly of trays and establish work schedules to ensure seamless service delivery.

As a Food Service Supervisor, you will be responsible for leading a team of cooks, food service counter attendants, and food preparers, providing guidance and support to ensure the success of our restaurant.

Key qualifications for this role include:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a similar role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to work under pressure and meet tight deadlines.
  • Physical stamina to stand for extended periods and perform tasks that require bending, crouching, and kneeling.


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