Key Retail Operations Manager
4 weeks ago
Instant Imprints is seeking a highly skilled and experienced Key Retail Operations Manager to join our team. In this pivotal role, you will be responsible for overseeing the day-to-day operations of our retail stores.
About the RoleWe are looking for a seasoned professional with a proven track record in managing staff, assigning duties, and ensuring seamless store operations. Your expertise will be instrumental in driving sales growth, improving customer satisfaction, and maintaining a high level of employee engagement.
Responsibilities- Manage a team of 3-4 people, providing guidance, support, and constructive feedback to ensure they reach their full potential.
- Conduct market research to identify trends, analyze competitor activity, and make informed decisions to optimize sales strategies.
- Develop and implement marketing initiatives to increase brand awareness, drive foot traffic, and boost sales revenue.
- Determine staffing needs based on business requirements, recruit, and train new staff members to ensure a smooth transition.
- Identify and resolve operational issues promptly, including customer complaints, supply chain disruptions, and inventory management challenges.
- Minimum 7 months of experience in a similar retail operations role.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Strong analytical and problem-solving skills, with a focus on driving results-oriented solutions.
- Able to work in a fast-paced environment, prioritizing tasks, and meeting deadlines.
- 35 hours per week, Monday to Friday, with flexibility to work additional hours during peak periods.
- English is the primary language of communication in this role.
The estimated salary for this role is $45,000-$55,000 per annum, commensurate with experience and qualifications.
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