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Director, Cash Management Strategy Lead

1 month ago

Toronto, Ontario, Canada Scotiabank Full time

Job Summary:

The Director, Cash Management Strategy, North America and Caribbean and Central America, GTB, is responsible for defining the strategic direction, management, and execution of priority initiatives for the Cash Management portfolio. This role requires strong strategic thinking and results focus skills, with a thorough knowledge of the Transaction Banking marketplace, customer segments, and the Bank's relative competitive position within those market areas.

Key Responsibilities:

  • Supports the Vice President, Cash Management, North America, Caribbean, and Central America, to define the strategic direction, management, and execution of priority initiatives for the Cash Management portfolio.
  • Partners with Product leaders and key stakeholders across markets on complex projects to drive successful outcomes by ensuring strategic alignment and consistent approach.
  • Identifies key stakeholders and designs/develops change strategies accordingly to ensure objectives are successfully met.
  • Utilizes key messages, impact assessments, industry insights, and benefits to prepare communication materials and presentations to support the design, development, and delivery of projects.
  • Provides guidance on required change management strategies utilizing data, market insights, and a keen understanding of the business to validate recommendations.
  • Provides input and oversight on the sustainment plan to ensure successful integration into business activities.
  • Leads and drives a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Coordinates activities and identifies dependencies with other key stakeholders to operationalize a fully functioning product strategy, including Technology, Support Functions, Global Communications, Training & Learning, etc.
  • Applies a change management process to create a strategy to support adoption of the changes required by a project or initiative based on a change impact assessment.
  • Works with Portfolio Optimization team to define and measure success metrics and monitor change progress.
  • Provides day-to-day management of change management plans, including working with the business line communication and training teams to deliver effective materials to partners.
  • Coordinates review and approval across key stakeholders, including work back schedules and publication timelines to ensure timely execution.
  • Manages relationship with internal partners (e.g., Enterprise Payments, Products, operations, client service & support teams, sales, support functions, segment owners, etc.) to ensure line of sight to upcoming initiatives requiring integration, communication, and change management support.
  • Conducts impact analyses, assesses change readiness, and identifies key stakeholders.

Requirements:

  • Spanish speaking is a major asset.
  • 5+ years of management experience, including in Product management or Strategy role(s).
  • Undergraduate degree (or equivalent diploma) required; graduate degree an asset; specialization in Finance, Strategy, Analytics, Business, or Marketing.
  • Understanding of GTB Products financials and P&L levers.
  • Strong strategic thinking and results focus skills.
  • Thorough knowledge of the Transaction Banking marketplace, customer segments, and the Bank's relative competitive position within those market areas.
  • Strong facilitator, with the ability to lead a team of senior contributors to overall objectives.
  • Demonstrated success in leading teams and working cross-functionally.

Work Arrangement:

  • Work in a standard office-based environment; non-standard hours are a common occurrence.