Hotel Operations Manager

3 weeks ago


Kitchener, Ontario, Canada Vista Waterloo Limited Partnership Full time
Job Overview

Vista Waterloo Limited Partnership is seeking an experienced Hotel Operations Manager to oversee the daily activities of our urban hotel. As a key member of our team, you will be responsible for ensuring seamless operations, maintaining high customer satisfaction levels, and leading a team of 5-10 staff members.

Responsibilities
  • Perform same duties as workers supervised
  • Assist clients/guests with special needs
  • Coordinate, assign, and review work
  • Hire and train staff in job duties, safety procedures, and company policies
  • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Negotiate with clients for the use of facilities
  • Participate in promotional activities
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a supervisory role
  • Excellent oral communication skills
  • Initiative, interpersonal awareness, judgement, organized, and team player
  • Criminal record check
Working Conditions

This is a permanent full-time position working 40 hours per week in an urban setting at our hotel, motel, or resort location.

Compensation and Benefits

We offer a competitive salary range of $50,000 - $70,000 per annum, depending on experience, plus benefits.



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