Executive Director of Operations

1 week ago

Vancouver, British Columbia, Canada Horizon Recruitment Inc. Full time
Overview

Horizon Recruitment Inc. has been engaged exclusively to conduct a search for the Vice President, Operations for a leading financial services firm headquartered in Vancouver.

This is an exceptional opportunity for an accomplished operations leader to join a dynamic team and drive strategic growth in a fast-paced industry.

Job Summary

We are seeking an experienced Executive Director of Operations to lead a 30+ member operations team responsible for managing cash and securities processing functions.

The ideal candidate will have 10+ years of progressive operational leadership experience in a financial services organization, ideally with a self-clearing organization.

Key Responsibilities

Leadership & People Management:

  • Provide strong leadership and mentorship to a team of approximately 30+ operations professionals, focusing on engagement, development, and performance management.
  • Conduct regular performance reviews, offering coaching and development opportunities to support career growth within the team.
  • Monitor and manage the firm's capital usage as it relates to operational activities.
  • Implement and enforce strict internal controls to safeguard assets and ensure adherence to regulatory standards including:
  • Manage operational side of annual CIRO FINOPS audit.
  • Manage operational side annual fiscal audit.
Monitor and assess key metrics, including transaction processing times, accuracy rates, and operational costs, to drive continuous improvement and uphold service quality.Ownership of the TMX Post Trade Modernization (PTM) project ensuring team members are trained and prepared for the new system by Q1 2025.Develop and implement new procedures that enhance operational efficiency, reduce risk, and maintain compliance with industry regulations.Lead cross-functional initiatives to streamline workflows, introduce automation where applicable, and eliminate process redundancies.

Strategic Planning & Reporting:

  • Collaborate with the COO to align departmental goals with the organization's strategic vision.
  • Prepare and deliver regular reports on team performance, key operational metrics, and process improvements.
Requirements
  • Bachelor's degree in Business Administration, Finance, Operations Management, or a related field; an MBA or relevant certification is an asset.
  • Proven ability to lead a large team, drive high performance, and effectively manage diverse skill sets.
  • Expertise in identifying inefficiencies and implementing practical, scalable solutions to enhance process quality and effectiveness.
  • Strong analytical skills with the ability to interpret complex operational data, identify trends, and make informed strategic decisions.
  • Experience in setting and achieving strategic goals, particularly in operational efficiency and regulatory compliance.
  • Estimated salary: $150,000 - $200,000 per annum, depending on experience.

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