Fertility Clinic Administrative Assistant

1 week ago


Calgary, Alberta, Canada Inception Fertility Full time

Job Overview:

Inception Fertility is seeking a highly organized and detail-oriented Receptionist to join our team. This role involves providing exceptional patient care, managing administrative tasks, and maintaining a smooth clinical environment.

Key Responsibilities:

  • Greet and process patients, ensuring accurate demographic, financial, and clinical data entry into the electronic medical record (EMR).
  • Manage patient flow, receiving patients to the clinic and updating visit information in the EMR.
  • Maintain a comprehensive clinic database.
  • Handle telephone calls, triage messages, and relay important updates to patients and staff.
  • DIRECT PATIENTS TO APPROPRIATE SERVICES AND PROVIDE GENERAL INFORMATION ABOUT PROGRAMS WITHIN THE CLINIC.
  • Process payments, manage daily cash, and reconcile payment summaries as indicated on HealthQuest.
  • Prepare new patient charts, stamp documents/forms, and locate/forward health records as requested.
  • Notify patients of appointment times and provide basic instructions for ultrasound procedures.
  • Print and review doctor's billing sheets at the end of each day.

Requirements:

  • Proficiency in computer programs.
  • Fast and accurate typing skills.
  • Excellent phone and email etiquette.
  • Strong time management and organizational skills.
  • Personal accountability, honesty, and problem-solving abilities.
  • Capacity to handle stressful situations with colleagues and patients.
  • Willingness to learn and adapt to new situations.

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per annum.
  • Comprehensive benefits package including health spending account, fertility benefits, retirement savings plan, and employee assistance program.
  • E-tools to support mental well-being and productivity.
  • State-of-the-art work facilities and opportunities for professional development.

About Inception Fertility:

We are an equal opportunity employer committed to diversity and inclusivity. If you need reasonable accommodation during the application or interview process, please let us know. Thank you for your interest in joining our team



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