Guest Service Supervisor

4 weeks ago


Edmonton, Alberta, Canada Lighthouse Hospitality Management Inc. Full time

Job Title: Guest Service Supervisor - Hotel Operations

Job Summary: We are seeking a highly skilled Guest Service Supervisor to join our team at Lighthouse Hospitality Management Inc. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

Requirements:

  • 5-10 people supervised
  • 2 years to less than 3 years of experience
  • Support for persons with disabilities, newcomers and refugees, youths, Veterans, Indigenous people, and visible minorities

Working Conditions:

  • Permanent position
  • 30 to 44 hours per week
  • English language


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