Senior Financial Services Change Management Specialist

4 days ago


Old Toronto, Canada Women in Payments Full time
Job Overview

We are seeking a highly skilled Senior Financial Services Change Management Specialist to join our team at Women in Payments. This role will be responsible for leading change management initiatives and ensuring smooth transitions for clients migrating to our global platform.

About the Role

This is a senior-level position that requires 5+ years of experience in change management, project management, or related roles within financial services. The ideal candidate will have a proven track record of leading successful change management initiatives and excellent project management and organizational skills. They will also have the ability to develop and implement strategic plans and change management processes.

About Us

At Women in Payments, we are committed to empowering women in the payments industry through education, networking, and leadership development opportunities. We believe in fostering a culture of inclusivity and diversity, and we are dedicated to creating a workplace where everyone feels valued and supported.

Key Responsibilities

- Lead change management initiatives to ensure smooth transitions for clients migrating to our global platform
- Develop and implement strategic plans and change management processes
- Collaborate with internal teams to standardize communication and training material across regions
- Ensure that all stakeholders (internal teams, call centers, sales, and operations) are well-equipped to support the transition process
- Assess the impact of client transitions on internal teams and clients, ensuring that change-related risks are identified and mitigated

Requirements

- 5+ years of experience in change management, project management, or related roles within financial services
- Proven experience in leading change management initiatives
- Excellent project management and organizational skills
- Ability to develop and implement strategic plans and change management processes
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities

What We Offer

- Competitive salary: $120,000 - $150,000 per year
- Comprehensive benefits package
- Opportunities for professional growth and development
- Collaborative and inclusive work environment

Bilingual Requirement

This role requires bilingual proficiency in English and Spanish. Candidates must be able to communicate effectively in both languages, both written and verbal.

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