Senior Retail Operations Manager

4 weeks ago


Victoria, British Columbia, Canada The Body Shop International Limited Full time

As a key member of our retail team, you will play a vital role in driving store performance and delivering exceptional customer experiences. We are seeking an experienced and passionate individual to join our team as a Senior Retail Operations Manager.

Key Responsibilities
  • Lead the store team to achieve sales targets and deliver excellent customer service
  • Develop and implement effective visual merchandising and store layouts to drive sales and customer engagement
  • Collaborate with the store management team to identify and implement process improvements
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge
Requirements
  • Proven experience in a retail management role with a strong track record of delivering sales growth and customer satisfaction
  • Excellent leadership and communication skills with the ability to motivate and inspire a team
  • Strong analytical and problem-solving skills with the ability to identify and implement process improvements
  • Ability to work effectively in a fast-paced environment with multiple priorities and deadlines

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.

About Us

The Body Shop International Limited is a global beauty retailer with a commitment to sustainability and social responsibility. We are proud to be a part of the L'Oréal Group and share their values of innovation, diversity, and inclusivity.



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