Hospitality Ambassador
2 weeks ago
About the Role:
Cocotte Bistro, a refined yet casual French bistro, seeks a skilled Hospitality Ambassador to join our team. As a leader in warm, inviting hospitality, you will be responsible for welcoming guests, organizing seating, and ensuring a seamless guest experience.
Key Responsibilities:
- Guest Welcome and Seating: Greet guests, thank them as they leave, and ensure a smooth seating process.
- Communication and Teamwork: Practice excellent communication and teamwork with peers and management to provide exceptional guest service.
- Table Management: Clear, clean, and sanitize guest tables in the dining room, lounge, and café as needed.
- Room Service and Guest Assistance: Deliver room service orders and assist guests with their needs.
- Front of House Maintenance: Conduct guest restroom checks, maintain the front lobby cleanliness, and clean designated areas.
- Professionalism and Safety: Maintain the highest standards of professionalism, follow company dress code, and adopt safe work practices.
Requirements:
- Minimum of one (1) year of experience in a similar position.
- Strong customer service skills.
- Autonomy, resourcefulness, and organizational skills.
- Excellent communication skills in both English and French, both orally and in writing.
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