IT Support Professional

1 week ago


Mississauga, Ontario, Canada Romet Limited Canada Full time
Overview

Romet Limited Canada is a leading international market leader in end-to-end measurement solutions for natural gas utilities worldwide. Our mission revolves around customer satisfaction through responsive deliveries, technical support, and customer service that aligns with rugged and reliable products manufactured with uncompromising quality, accuracy, and safety requirements.

Job Description

We are seeking a highly motivated IT Support Representative to join our busy and growing manufacturing company. This role will provide onsite technical support to all users on their company-assigned tech devices and related tools. Key responsibilities include assigning and overseeing the inventory of company devices, maintaining the company's computer networks and systems, ensuring they run smoothly, and troubleshooting diverse technical issues.

This position involves providing support for diverse technical issues, troubleshooting existing hardware and software, including desktops/laptops, network printers, scanners, tablets, etc. Additionally, it entails supporting local and remote user bases, responding to breakdowns and technical support, setting up devices for new users, and maintaining inventory of company devices, including device accessories.

Required Skills and Qualifications
  • College diploma or university degree in Computer Science or a relevant field and ideally 1-3 years of relevant hands-on work experience
  • CompTIA A+ and/or MCP (Microsoft Certified Professional) certification required
  • Minimum of 1 year of experience in an enterprise IT environment supporting Windows Desktop OS and Active Directory
  • Experience with Windows and M365 suite
  • Awareness of ERP administration and implementation considered an asset
  • SQL/Domain
Salary and Benefits

The estimated annual salary for this position is approximately $85,000-$110,000 CAD, depending on qualifications and location. The package includes comprehensive health and dental benefits, retirement plan, training opportunities, social events, and more.

Others

In this role, you will be provided with coaching and training needed throughout the onboarding and orientation process. You will be expected to actively look for future IT solutions and application changes to support business growth and process improvements. If you are a self-starter who can manage multiple projects simultaneously, organized with strong time management skills, we encourage you to apply for this exciting opportunity.



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