Travel Consultant

4 weeks ago


Ottawa, Ontario, Canada Transat Full time

Company Overview

At Transat, we strive to be the preferred airline of our customers and team members.

We foster an environment of inclusiveness, respect, and equity, encouraging diversity and promoting a culture of excellence.

Job Summary

As a Travel Consultant, you will be responsible for helping our customers plan and book their dream vacation.

You will work closely with our customers to understand their travel needs and preferences, using your expertise to recommend destinations, itineraries, and accommodations that meet their expectations.

Key Responsibilities

  • Advise clients on travel options offered by our various partners;
  • Network and promote new travel business and grow your repeat client base;
  • Meet established monthly and yearly sales and revenue targets;
  • Quickly determine specific client needs and source solutions using all tools available;
  • Sell travel packages in all product categories, including the preparation of complex itineraries using various booking platforms;
  • Be alert to changing trends and customer needs, adapting services to meet client requirements even in difficult circumstances.

Requirements

  • Minimum of 2 years sales experience within a retail environment and consistently meet sales targets;
  • Ability to influence through effective sales and prospecting techniques while building friendly and positive business relationships;
  • Advanced communication skills combined with an outgoing and energetic nature;
  • Experience leveraging social media and learning new software quickly;
  • Demonstrates flexibility in work schedule, available to work outside of normal business hours to attend trade shows, conventions, and business events or to complete any agreed-upon task;
  • The willingness to obtain your TICO or OPC for agencies in QC certification if you do not already have it.

Additional Information

At Transat, we are committed to building a workforce that reflects the diversity of our customers and the communities we serve.


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