Senior Operations Manager

1 month ago


Vald'Or, Quebec, Canada Intelcom Full time

Transform Your Career with Intelcom

About the Role:

As a Senior Supervisor Operations at Intelcom, you will play a crucial role in driving the success of our last-mile carrier operations. With a strong focus on leadership and team management, you will be responsible for overseeing daily operations, ensuring seamless communication, and making strategic decisions to meet business objectives.

Key Responsibilities:

• Develop and implement effective communication strategies to articulate workload and manage business partners

• Coordinate and manage daily operations, ensuring task-oriented and organized approach

• Manage undelivered packages and warehouse returns, and complete daily reports

• Participate in the development of procedures and working methods, collaborating with the Regional Operations Manager

• Monitor KPIs and adapt to changing business needs, making quick decisions and solving problems

• Ensure safe work methods and behaviors, promoting a culture of safety and health

Requirements:

• At least 3-4 years of experience in an operations supervisory role, preferably in the transport industry

• Knowledge of current occupational health and safety regulations

• General computer knowledge (Office365) and knowledge of current transport laws and regulations

About Intelcom:

Intelcom is a leading last-mile carrier in the e-commerce sector, with a network of delivery centers across Canada. We are committed to building a culture of diversity and inclusion, and we are always looking for talented individuals to join our teams. With a focus on innovation and customer experience, we are undergoing a technological transformation that integrates logistics and customer experience technologies.

Apply Now to Take Your Career to the Next Level.



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