Retail Store Leadership Role
1 week ago
Overview
SHELL CANADA is seeking a Retail Store Supervisor to lead our team of sales workers. As a key member of our retail operations, you will be responsible for ensuring the smooth day-to-day running of our store.
Salary: $60,000 - $80,000 per year, depending on experience and qualifications
Job Description
As a Retail Store Supervisor, you will be responsible for a variety of tasks, including:
- Assigning sales workers to duties to ensure efficient customer service
- Hiring and training or arranging for training of staff to meet business needs
- Authorizing payments by cheque to facilitate financial transactions
- Ordering merchandise to replenish stock levels
- Authorizing return of merchandise to maintain high customer satisfaction levels
- Establishing work schedules to meet business needs
- Selling merchandise to customers in person
- Preparing reports on sales volumes, merchandising, and personnel matters to inform business decisions
- Resolving issues that may arise, including customer requests, complaints, and supply shortages
- Organizing and maintaining inventory to ensure accurate stock levels
- Supervising and co-ordinating activities of workers to meet business objectives
- Managing cash handling procedures to minimize loss and maximize profit
Required Skills and Qualifications
To be successful in this role, you will need:
- Secondary (high) school graduation certificate as a minimum qualification
- 1 year to less than 2 years of experience in a retail environment
- Excellent communication and interpersonal skills to effectively manage a team
- Ability to work independently and as part of a team to achieve business objectives
- Strong problem-solving skills to resolve customer complaints and supply shortages
- Basic math skills to manage cash handling procedures
Benefits
We offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off.
Others
This is an exciting opportunity to join a dynamic team and take on a leadership role in our retail store. If you are a motivated and results-driven individual with excellent people skills, we encourage you to apply.
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