Hotel Front Desk Associate

1 month ago


Banff, Alberta, Canada A Banff Boutique Inn Full time

A Banff Boutique Inn is seeking a highly organized and detail-oriented Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for registering arriving guests, assigning rooms, and providing exceptional customer service. You will also be responsible for taking, canceling, and changing room reservations, as well as processing guests' departures and calculating charges.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Take, cancel, and change room reservations
  • Process guests' departures and calculate charges
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area

Requirements:

  • Secondary (high) school graduation certificate or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills

What We Offer:

  • Free parking available
  • Learning/training paid by employer
  • On-site housing options
  • Team building opportunities

Language: English



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