Customer Service Representative

2 weeks ago


Richmond, British Columbia, Canada CB Canada Full time
Company Overview

CB Canada is a dynamic organization actively growing its Customer Service team to support clients in various locations.

We're seeking highly motivated individuals to join our team and contribute to the success of our clients during a busy time of year.

Compensation

The estimated salary for this role is $37,500-42,500 per year, with top performers earning up to $55k annually.

In addition to a competitive base salary, employees will receive additional compensation for each completed transaction and bonuses for achieving certain targets.

Job Description

This is an on-site position where you'll be supporting a specific brand, helping to enhance its image, improve its reputation, and acquire new customers.

  • You'll represent the brand to customers with integrity and enthusiasm.
  • Offer customer service assistance to existing and potential customers.
  • Striking up conversations with local shoppers to pre-qualify them.
  • Offer advice to consumers and answer their questions.
  • Pitch products or services to interested and qualified people.
  • Use examples to relate to people and overcome objections.
  • Complete sales transactions for interested buyers.
  • Collect information and report statistics and results.
  • Review daily performance and brainstorm ways to improve results.
Required Skills and Qualifications

To succeed in this role, you should have:

  • Able to work in Canada and commute to our office and different retail sites.
  • Interest in career progression and learning new skills.
  • Willingness to work on-site in a retail or similar environment.
  • Able to work independently and as part of a team.
  • Motivation by money, recognition, rewards, and challenges.


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