Front Desk Associate
1 week ago
We are seeking a skilled and friendly Front Desk Associate to join our team at Days Inn. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations in our hotel.
Responsibilities:- Guest Registration and Services: Register arriving guests and assign rooms, process group arrivals and departures, take, cancel, and change room reservations.
- Information Provision: Provide information on hotel facilities and services, offer general knowledge about local attractions and points of interest.
- Departure Processing: Process guests' departures, calculate charges, receive payments, balance cash, and complete related reports and forms.
- Inventory Management: Maintain an accurate inventory of vacancies, reservations, and room assignments.
- Safety and Emergency Procedures: Follow established emergency and safety procedures.
- Clerical Duties: Perform various clerical tasks such as faxing, filing, photocopying, and answering telephone calls and messages.
Requirements:
- Previous experience in a similar role is an asset.
- No degree, certificate, or diploma is required.
Work Environment: This position requires working on-site at the physical location of our hotel, with no option for remote work.
Salary Information: We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience and qualifications.
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