Insurance Solutions Coordinator
3 weeks ago
Job Summary
We are seeking a highly skilled Insurance Solutions Coordinator to join our team at People Corporation. As a key member of our group, you will be responsible for providing exceptional service and support to our valued clients.
Key Responsibilities:
- Manage an assigned block of Group Insurance & Retirement clients
- Conduct employee meetings and plan member and administrator training
- Deliver plan member education sessions to both small and larger audiences
- Respond to client inquiries in a timely manner
- Collaborate with team members to resolve client inquiries
- Ensure service standards are met and complete regular service tracking
- Liaise between clients and insurance companies or service providers
- Deliver an exceptional client experience
- Utilize organizational skills to ensure timely collection and processing of requests
- Initiate and implement solutions to maintain high service standards
- Travel is required, including multi-day overnight trips
Requirements:
- Experience in Group Insurance & Retirement is an asset
- Passion for customer service
- Excellent communication skills
- Strong attention to detail and ability to multi-task
- Strong interpersonal skills and ability to deal with clients
- Excellent problem-solving and decision-making skills
- Ability to work independently and take initiative
- Comfortable working in a fast-paced environment
- Proactive self-starter with a positive attitude
- Team engagement and responsiveness with clients and partners
- Proficiency with the MS Office suite of products
What We Offer:
- Impact in the communities we serve
- Participation in our contributions towards Truth and Reconciliation
- Opportunity to learn and grow with our team
- Employee benefit and retirement programs
- Competitive compensation
- A fun, flexible, and productive work environment
At People Corporation, we are committed to helping businesses succeed. We provide customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.
We strive to create an inclusive and accessible environment where all employees and clients feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities we serve and to creating an environment where every employee has the opportunity to reach their potential.
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