Retail Operations Manager

2 weeks ago


Grande Prairie, Canada Winners Full time

About Winners

We are a dynamic retail company that offers our customers a wide range of products at unbeatable prices. Our goal is to provide an exceptional shopping experience for our customers, and we are looking for talented individuals to join our team.

Job Summary:

The Retail Operations Manager will be responsible for overseeing the day-to-day operations of our store, including managing sales, expenses, and customer service metrics. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Manage store expenses, including payroll, inventory, and supply chain costs
  • Monitor and analyze sales data to identify trends and opportunities for improvement
  • Lead and develop a high-performing team of retail staff
  • Collaborate with district managers and business development teams to identify opportunities for growth and improvement

Requirements:

  • Minimum 2-3 years of supervisory experience in retail, including operations, customer service, merchandising, people management, health and safety, and loss prevention
  • Demonstrated management skills with the ability to positively influence management and staff to act in the best interest of the Company
  • Strong communication and interpersonal skills, including interviewing, negotiating, listening, conflict management, information gathering, and coaching

What We Offer:

  • A competitive salary of $70,000 - $80,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous vacation plan
  • Opportunities for professional growth and development, including training and education programs
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration

About Us:

Winners is an equal opportunity employer committed to diversity and inclusion. We are proud to offer a workplace that values respect, empathy, and understanding. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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