Executive Director of Operations

3 days ago


Burlington, Ontario, Canada The Port House Social Bar & Kitchen Full time

At The Port House Social Bar & Kitchen, we are seeking an experienced Executive Director of Operations to lead our team. As a key member of our management group, you will be responsible for overseeing the daily operations of our restaurant and bar, ensuring seamless service delivery to our customers.

Job Description:

We are looking for a highly skilled and results-driven professional to join our team as an Executive Director of Operations. In this role, you will be responsible for managing all aspects of our restaurant's operations, including staff supervision, inventory management, customer service, and financial management.

Key Responsibilities:
  1. Supervise a team of 16-20 staff members, providing guidance and support to ensure excellent customer service and efficient operations
  2. Maintain high standards of customer service, ensuring that all customers receive exceptional service and attention
  3. Manage inventory levels, ordering supplies and equipment as needed, and maintain accurate records of inventory levels and costs
  4. Oversee financial management, including budgeting, forecasting, and cost control
  5. Represent the company at external events and meetings, promoting our brand and building relationships with stakeholders
Requirements:
  • 2 years to less than 3 years of experience in a senior leadership role, preferably in the food and beverage industry
  • Strong leadership and management skills, with the ability to motivate and inspire teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and stakeholders
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
  • Proficient in MS Excel, MS Office, and inventory control software
What We Offer:

We offer a competitive salary package, including a base salary of $85,000 per year, plus benefits and opportunities for professional development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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