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Customer Service Representative

1 month ago

Richmond, British Columbia, Canada WINMATE INTERNATIONAL ENTERTAINMENT GROUP INC. Full time

We are seeking a skilled Customer Service Representative to join our team at WINMATE INTERNATIONAL ENTERTAINMENT GROUP INC. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service to our clients.

The successful candidate will be responsible for:

  • Greeting clients and directing them to the appropriate contact or service area
  • Operating the switchboard or telephone system
  • Ordering office supplies
  • Scheduling and confirming appointments
  • Maintaining work records and logs
  • Performing clerical duties, such as filing and sorting and distributing mail
  • Answering the telephone and relaying telephone calls and messages
  • Providing directory assistance
  • Performing data entry
  • Providing customer service

In addition to these responsibilities, the successful candidate will also be responsible for:

  • Recruiting newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Developing and maintaining relationships with indigenous communities, indigenous-owned businesses and organizations
  • Applying hiring policies that discourage discrimination against members of visible minorities

This is a permanent position with a work term of 30 hours per week and a work language of English.