Lead Access to Information Unit

2 weeks ago


Edmonton, Alberta, Canada WCB Alberta Full time

About the Role:

We are seeking an experienced leader to oversee the Access to Information unit at WCB Alberta. As the successful candidate, you will be responsible for leading a team of 30 employees in providing timely and accurate information to stakeholders, while balancing privacy and the right to know.

Key Responsibilities:

  • Develop and implement strategies to improve process and service delivery
  • Collaborate with the Appeals Commission and external stakeholders to resolve issues and improve services
  • Communicate effectively with workers, employers, and their representatives to maintain and build positive relationships
  • Manage the team's budget and resources to ensure financial responsibility
  • Proactively promote a safe and healthy workplace
  • Work cooperatively with other units to facilitate a safe and early return to work for injured workers

Requirements:

  • Bachelor's Degree or Diploma in Business Management or similar discipline
  • Supervisory experience with leadership, recruitment, performance development, coaching, and mentoring
  • Superior communication, decision-making, planning, and customer service skills
  • Computer literacy and experience with WCB technology
  • Working knowledge of Workers' Compensation Act and WCB policies and procedures
  • Knowledge and experience applying FOIP Act

What We Offer:

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package.



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