Customer Service Representative

1 week ago


Kitchener, Ontario, Canada Leon's Furniture Full time

About the Role

Leon's Furniture is seeking a highly motivated and customer-focused Part-Time Customer Care Associate to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and maintaining accurate records.

Key Responsibilities

  • Provide world-class customer service through phone, email, and in-person interactions
  • Respond promptly to customer inquiries and resolve issues in a timely manner
  • Maintain accurate customer records and complete daily reports
  • Collaborate with colleagues to achieve team goals and objectives
  • Work flexible hours, including evenings and weekends

What We Offer

  • Ongoing training and development to ensure your success
  • A dynamic and fun work environment with a great team
  • A generous employee discount program
  • Profit sharing opportunities

Requirements

  • Excellent communication and problem-solving skills
  • Ability to work collaboratively with colleagues
  • Strong organizational and time management skills
  • Ability to interact professionally with customers

Why Choose Leon's?

At Leon's, we are committed to providing our customers with an exceptional shopping experience. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.



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