Food Service Supervisor

4 weeks ago


Kamloops, British Columbia, Canada Wendy's Full time
Job Description

We are seeking a skilled Food Service Supervisor to lead our team at Wendy's. This is a great opportunity for someone who wants to take on new challenges and grow with our company.

Key Responsibilities:

  • Supervise and coordinate activities of staff who prepare and portion food, ensuring high-quality service and products.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and teamwork.
  • Estimate ingredient and supply requirements, maintaining accurate inventory and minimizing waste.
  • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
  • Prepare budget and cost estimates, analyzing data to optimize operations and reduce costs.
  • Address customer complaints or concerns, providing exceptional customer service and resolving issues promptly.
  • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
  • Prepare and submit reports, communicating key performance indicators and progress updates to management.
  • Establish work schedules, ensuring efficient staffing and minimizing labor costs.

Requirements:

  • 1 year to less than 2 years of experience in a related role, preferably in the fast-food industry.
  • Excellent leadership skills, with the ability to motivate and guide a team.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Physical stamina to work in a fast-paced environment, standing for extended periods and lifting up to 50 pounds.

Benefits:

  • A competitive salary of $45,000 per year, based on experience and location.
  • A comprehensive health care plan, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development, with a focus on promoting from within.


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