Retail Store Operations Manager

3 weeks ago


Drumheller, Canada N N NEWS Full time
Job Description:

A Retail Store Supervisor plays a crucial role in ensuring the smooth operation of our retail store. This individual will oversee daily sales activities, manage customer service, and lead a team of sales staff.

Main Responsibilities:

  • Sales and Customer Service: Assign tasks to sales staff, provide excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.
  • Inventory Management: Manage inventory levels, order merchandise, and maintain accurate stock records.
  • Staff Management: Hire, train, and develop sales staff, as well as ensure compliance with company policies and procedures.
  • Operations: Establish work schedules, authorize payments, and maintain a safe and secure working environment.
Requirements:

To be successful in this role, you will need:

  • Secondary (High) School Graduation Certificate
  • 1-6 months of experience in a retail environment
  • Excellent communication and leadership skills
  • Ability to work under pressure and make sound decisions quickly
  • Familiarity with inventory management systems and procedures
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system
Work Environment:

The ideal candidate will be comfortable working in a fast-paced retail environment, with frequent changes in priorities and deadlines. You will be required to lift heavy boxes and stand for long periods.

Personal Qualities:

We are looking for a candidate who is:

  • Accurate and detail-oriented
  • Client-focused and results-driven
  • Efficient and effective in their communication style
  • Flexible and able to adapt to changing circumstances
  • Organized and reliable
  • A team player with strong interpersonal skills
Salary and Benefits:

The estimated salary for this position is $35,000-$45,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, paid time off, and opportunities for professional development.



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