Retail Store Operations Manager
3 weeks ago
A Retail Store Supervisor plays a crucial role in ensuring the smooth operation of our retail store. This individual will oversee daily sales activities, manage customer service, and lead a team of sales staff.
Main Responsibilities:
- Sales and Customer Service: Assign tasks to sales staff, provide excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.
- Inventory Management: Manage inventory levels, order merchandise, and maintain accurate stock records.
- Staff Management: Hire, train, and develop sales staff, as well as ensure compliance with company policies and procedures.
- Operations: Establish work schedules, authorize payments, and maintain a safe and secure working environment.
To be successful in this role, you will need:
- Secondary (High) School Graduation Certificate
- 1-6 months of experience in a retail environment
- Excellent communication and leadership skills
- Ability to work under pressure and make sound decisions quickly
- Familiarity with inventory management systems and procedures
- Basic math skills and accuracy when handling cash and operating a point-of-sale system
The ideal candidate will be comfortable working in a fast-paced retail environment, with frequent changes in priorities and deadlines. You will be required to lift heavy boxes and stand for long periods.
Personal Qualities:We are looking for a candidate who is:
- Accurate and detail-oriented
- Client-focused and results-driven
- Efficient and effective in their communication style
- Flexible and able to adapt to changing circumstances
- Organized and reliable
- A team player with strong interpersonal skills
The estimated salary for this position is $35,000-$45,000 per year, depending on experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, paid time off, and opportunities for professional development.
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