Sales Development Manager

4 weeks ago


Edmonton, Alberta, Canada EMCO Corporation Full time

Job Summary

As a Sales Development Manager at EMCO Corporation, you will be responsible for developing and maintaining strong relationships with customers to drive profitable sales growth. This role requires a strong understanding of customer needs and a ability to analyze data to develop and execute strategies to grow market share.

Key Responsibilities

  • Visit customer offices, shops, and job sites to assess customer needs and develop strong relationships
  • Prospect and identify new customers and alert the Profit Centre Manager and Credit Team of viable prospects
  • Lead and own the sales process, including producing sales call reports, territory planning, and growth targets
  • Analyze customer data and develop strategies to profitably grow market share while meeting and exceeding targets
  • Process orders, quotes, job packages, and other sales functions as required
  • Investigate and resolve customer issues, address short payments and returns in a timely fashion
  • Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate changes in customer business that may affect credit standing
  • Develop and oversee implementation of strategic vendor programs to profitably grow the business
  • Understand and follow all safety regulations at customer locations and at the Profit Centre
  • Support Customer Service Representatives and all Profit Centre activities as part of the team

Qualifications

  • College and/or University degree
  • A minimum of 2 years of experience in customer service or counter sales
  • Valid driver's license with a clean driver's abstract
  • Proficient in Microsoft Office software
  • Outstanding customer service and verbal communication skills
  • Driven to continually identify and pursue new customers and profitably increase market share
  • Ability to gain comprehensive knowledge of product and value-added services
  • Excellent relationship building skills with customers, vendors, and teammates
  • Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects
  • Ability to learn and operate the applicable software system used to process orders
  • Intermediate math skills

Preferred Skills

  • Previous experience with or knowledge of Waterworks products sold at the Profit Centre

About EMCO Corporation

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer great mentors and on-the-job training, growth potential with competitive salary, benefits, and profit sharing, a career with a solid, stable company with strong core values, participation in our pension plan with employer contributions, and work-life balance and flex time.



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