Customer Service Ambassador for Home Improvement

5 days ago


Peterborough, Ontario, Canada Lifestyle Home Products Full time

We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Lifestyle Home Products. As a key member of our customer service department, you will be responsible for providing exceptional service to English and French-speaking customers via phone, email, and online platforms.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks. You will be required to maintain accurate records of customer interactions, appointments, and service history in our database, as well as ensure all customer documentation is accurate and clearly explained in both languages.

Key Responsibilities:

  • Provide exceptional customer service to English and French-speaking customers via phone, email, and online platforms
  • Maintain accurate records of customer interactions, appointments, and service history in our database
  • Ensure all customer documentation is accurate and clearly explained in both languages
  • Schedule and confirm appointments for sales consultations, installations, and service calls in both English and French

Benefits:

  • $55,000 - $65,000 per year, depending on experience
  • A competitive benefits package, including medical, dental, and vision coverage
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment

Please note that this is a full-time position, requiring 35-40 hours of work per week. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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