Multilingual Insurance Coordinator

1 day ago


Canada Johnston Group Inc. Full time

In the role of Multilingual Insurance Coordinator at Johnston Group Inc., you will play a key part in ensuring seamless administration processes for French clients across Canada.

The responsibilities include reviewing and processing firm applications, updates, changes, terminations, employee applications, salary adjustments, and change requests.

You will be responsible for receiving information from plan administrators and/or advisor offices, responding to inquiries, and sending timely communications. This position will also involve handling Life and AD&D conversion requests, obtaining quotes from insurers, and forwarding them to clients.

This is a hybrid working model based out of our Winnipeg, MB office with an assigned shift of 8:00am to 4:00pm.

To excel in this position, you must possess excellent communication skills in both French and English (verbal and written), as well as exceptional customer service skills and strong active listening abilities.

You will need a high level of attention to detail, accuracy, and confidentiality, alongside strong organizational, time management, and multitasking skills. Additionally, you should be able to effectively manage competing priorities, proficiently use MS Office, and have experience working with group insurance.



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