Specialty Account Coordinator

4 weeks ago


Toronto, Ontario, Canada Syneos Health Full time
Job Responsibilities
  • Develop Strong Customer Relationships: Foster meaningful connections with customers by understanding their needs, patient journey, and gaps in therapy, and deploy solutions accordingly.
  • Resource and Consultant: Serve as a trusted advisor to customers and staff, providing guidance on guidelines, best practices, and connecting networks.
  • Maximize Commercial Resources: Leverage commercial resources to grow customers' confidence in prescribing the product for appropriate patients.
  • Partner with Local Teams: Collaborate with local GP reps and Product Specialists to ensure a holistic understanding of the therapeutic treatment paradigm, enabling coordinated and integrated customer engagement plans.
  • Develop Comprehensive Call Plans: Create targeted call plans on high-potential targets, utilizing strategic vision and cross-functional inputs.
  • Communicate Territory Activity: Accurately and timely report territory activity as directed by management.
  • Develop Territory Business Plan: Develop a comprehensive and effective territory business plan to achieve and exceed annual goals established by commercial leadership.
  • Compliance and Ethics: Promote the portfolio within approved labeling in a comprehensive, fair, and ethical manner, consistent with industry-specific and corporate legal and regulatory guidelines.
Qualification Requirements
  • Education: Bachelor's degree from an accredited college or university.
  • Experience: Minimum of 5 years of specialty field sales experience and/or account management, with demonstrated experience delivering outstanding results.
  • Cross-Functional Experience: Proven ability to strategize within cross-functional teams, utilizing diverse resources to achieve business goals.
  • Interpersonal Skills: Strong capabilities in integrating different channels to create an exceptional HCP experience, with excellent interpersonal, presentation, and communication skills.


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