Client Experience Specialist

2 months ago


West Vancouver, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000

We are seeking a highly skilled Client Experience Specialist to join our team in West Vancouver. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling inquiries, and resolving customer complaints in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat.
  • Offer information and support to customers regarding our products and services.
  • Resolve customer complaints and issues in a fair and timely manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes and customer satisfaction.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

We are committed to providing a supportive work environment that fosters growth and development. If you are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.




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