Restaurant Operations Manager

1 month ago


Hamilton, Ontario, Canada Chuck's Roadhouse Full time

At Chuck's Roadhouse, we're looking for a seasoned professional to lead our front-of-house team. As a Restaurant Operations Manager, you'll be responsible for overseeing the day-to-day operations of our restaurant, ensuring that every guest has a memorable experience. Your duties will include managing staff, maintaining a high level of customer service, and ensuring that our quality products are delivered to our guests. If you're a natural leader with a passion for hospitality, we want to hear from you

Key Responsibilities:
  • Manage day-to-day operations, overseeing both FOH and BOH staff
  • Provide exceptional customer service to ensure guest satisfaction
  • Ensure quality products are delivered to our guests
  • Run great shifts and lead by example
  • Be a leader to the team and provide constructive feedback
  • Forecast and maintain inventory in a cost-efficient manner
  • Comply with safety and sanitation regulations
  • Actively promote Chuck's products and services
  • Create a positive work environment and maintain our company culture
  • Solve any issues that may arise

Previous management experience is required. Proficiency in English is a must, as well as the ability to work weekends and nights. Smart Serve and food safety certification are also necessary. If you're a hospitality graduate, you'll receive a bonus.



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