Financial Services Manager

4 weeks ago


Red Deer, Alberta, Canada Servus Credit Union Full time

Job Summary

Servus Credit Union is seeking a highly skilled and experienced professional to fill the role of Assistant Manager Member Service II at our South Hill branch in Red Deer. As a key member of our team, you will be responsible for leading and coaching our Member Service Representatives to identify members' needs and recommend, refer, or provide products and services that enhance their financial fitness.

Key Responsibilities

  • Motivate and coach employees to find opportunities to shape members' financial fitness
  • Pursue new business opportunities proactively
  • Adhere to policies, procedures, and loss prevention guidelines to mitigate risk of loss
  • Provide support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork
  • Understand and meet the needs of our members by providing them with advice on appropriate products and services, and/or identifying opportunities to refer members to appropriate team members or external partners
  • Demonstrate an expert understanding of all branch security procedures

Requirements

To qualify, you will need at least 4 years of retail banking experience and your high school diploma. Previous leadership/supervisory experience, post-secondary education in Finance (or related studies), and a strong understanding of our cooperative values are valuable assets.

What We Offer

As a member of our team, you will have access to outstanding benefits, including training and development opportunities, career advancement potential, flexible work options, competitive compensation, and meaningful work towards individual and corporate goals. You will also be part of a dynamic and inclusive team that values diversity and celebrates the richness that diverse backgrounds and experiences bring to our community.



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