Security Specialist

3 weeks ago

Ottawa, Ontario, Canada Equest Full time
Job Summary

We are seeking a highly skilled Security Specialist to join our team at Equest. As a Security Specialist, you will be responsible for providing concierge-level security services to our clients, including event security, residential security, and response services.

Key Responsibilities
  • Represent Equest's core values of integrity, vigilance, and excellence.
  • Provide exceptional customer service to clients, including deescalating tense situations and writing detailed incident reports.
  • Conduct thorough investigations and complete investigative reports.
  • Provide response services related to emergency and crisis planning, high-risk terminations, workforce disruptions, natural disasters, civil unrest, and threat monitoring.
  • Transport clients to and from company locations and events.
  • Secure clients' residential perimeters, including reviewing CCTV, managing access controls, and responding to alarms as needed.
  • Identify and escalate equipment deficiencies or failures.
Requirements
  • Secondary School (High School) Diploma with a minimum of 5 years of experience in law enforcement, military, and/or security experience.
  • Healthcare industry experience is preferred.
  • Ontario security license and 1st Aid/CPR certificate are required.
Competencies
  • Law enforcement, military, and/or security experience.
  • Concierge-level customer service experience.
  • Able to complete thorough and accurate investigations and reports.
  • Access control systems, CCTV, and alarm monitoring experience.
  • Strong problem-resolution skills.
  • Able to interact effectively at all levels and across diverse cultures.
  • Solid verbal and written communication skills.
  • Computer knowledge; Microsoft Office.
Working Conditions
  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Ability to see, hear, speak, and write clearly in order to communicate with employees and/or clients.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Travel, as required.
Benefits

We offer competitive benefits, including medical, dental, voluntary group life, voluntary AD&D, voluntary Long-Term Disability, and paid time off (vacation, sick, and holidays).

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