Auto Sales Specialist

5 days ago


Richmond, British Columbia, Canada OpenRoad Auto Group Full time

Unlock Endless Opportunities with OpenRoad Auto Group

About Us

At OpenRoad Auto Group, we believe in creating a culture that fosters growth, innovation, and customer satisfaction. As one of Canada's Best Employers and Best Managed Companies, we are committed to providing an exceptional experience for our customers and employees alike.

About the Role

We are seeking a highly motivated and results-driven Auto Sales Specialist to join our team at our Richmond location. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting new business, and contributing to the company's customer base.

Key Responsibilities:

  • Determine each prospective client's vehicle needs by asking questions and listening.
  • Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks.
  • Sell new and pre-owned vehicles, and demonstrate vehicles (including test drives).
  • Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.
  • Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment.
  • Use closing techniques effectively; ask for help from management with closing when necessary.
  • Deliver new and pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork.
  • Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership's service operations.
  • Set goals for each month's productivity; plan and organize how to reach those objectives.
  • Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on sales, delivery, and follow-up.

Requirements:

  • Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism.
  • The ability to work effectively with all levels of the organization.
  • Strong computer skills (internet & MS Office), with the ability to maintain records using a computerized system.
  • Effective negotiation skills, with the ability to make sound decisions in a manner consistent with the essential job functions.
  • A Current VSA MDC License.
  • A valid British Columbia Driver's License with a good driving record.

What We Offer:

  • A competitive salary range of $45,000 - $90,000 per year, depending on experience.
  • A comprehensive benefits package, including extended health and dental coverage.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Access to ongoing training and development programs.

Location: Richmond, BC



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