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Design Consultant
1 month ago
About the Role
CB2 is a leading home design company that offers high-quality, sophisticated design at an approachable price. As a Design Consultant, you will work with customers to help plan and design their spaces, delivering an amazing experience through elevated designs and the CB2 Experience.
Key Responsibilities
- Drive sales and a differentiated experience by providing enriching customer interactions and elevated design offerings in the store and virtually with customers.
- Create elevated CB2 designs for customers using preferred design tools to create moodboards, 2D floor plans, product lists, and style inspiration.
- Lead One on One Design consultations in person or via email, phone, and virtual design consults, delivering projects in a timely manner and within determined timelines.
- Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel - Store, Online, Catalog.
- Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager.
- Stay informed with the marketplace and industry trends.
- Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable.
Requirements
- Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
- Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers' wants/needs.
- Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning.
- Ability to stay up to date on current design trends.
What We're Looking For
- 1+ years of relevant experience in Furniture Sales/Home Decor Design or retail/customer service experience.
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.
