Property Management Coordinator

1 week ago

Victoria, British Columbia, Canada Victoria Cool Aid Society Full time

Discover a fulfilling career opportunity with the Victoria Cool Aid Society, a leading not-for-profit organization dedicated to providing supportive housing and services.

This role offers a competitive salary of $27.63 per hour, making it an attractive option for individuals seeking a stable income in the property management sector.

Job Overview

As a Property Management Administrator, you will work closely with our multi-disciplinary team to support tenants and program participants in obtaining and retaining housing. Your key responsibilities will include administering all functions of the department, including client intakes, rent collection, terminations, unit turnover, and related support functions.

Our team is committed to delivering excellent customer service, and we are seeking a skilled professional who shares this vision. If you have a passion for property management and a desire to make a positive impact in your community, this could be the ideal role for you.

Key Responsibilities
  • Complete move-in/move-out documentation, including income verification and rent calculations.
  • Collaborate with departments to support tenant retention and minimize evictions.
  • Serve as the primary contact for new/prospective tenants (in-person, phone, email).
  • Manage rental payments, arrears, payment plans, chargebacks, and security deposits; liaise with finance for accuracy.
  • Field housing-related complaints and inquiries.
  • Maintain accurate housing records (hardcopy, electronic, software, databases).
  • Prepare correspondence, including renewal requirements, caution notices, and eviction notices.
  • Assist with preparing documentation for Residential Tenancy Branch (RTB) hearings.
  • Handle fieldwork tasks (e.g., delivering correspondence, collecting payments).
Qualifications

We are seeking a highly motivated and organized individual with a strong background in property management or a related field. A minimum of three years of recent professional experience in a similar profession is required, along with a two-year post-secondary diploma in Business, Finance, or a related field.

A Certificate or diploma in property management, business administration, or a related field is an asset. You must also complete the Ministry of Public Safety and Solicitor General Criminal Record Check.

Benefits

This full-time position offers a range of benefits, including a defined contribution pension plan, health and dental benefits, long-term disability, employee and family assistance program, paid sick time, and three weeks of vacation.

The successful candidate will enjoy a positive work environment, opportunities for growth and development, and the satisfaction of contributing to a meaningful cause. Apply today to join our team and make a difference in the lives of those we serve

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